FAQs Questions and Answers

To control a projector through the LAN via a PC, you first have to put the projector on your network, and then you connect to it with your PC through the web browser by typing in the projector's IP address, this is explained in the owners manual (pages 54 - 61). The manual is available on our website if you need it.

Gordon Woodill 2 66 February 6, 2017

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There is no way to know why a projector is shaking without having it checked by a qualified technician, but possible causes are: a fan may be malfunctioning which can cause this, or possibly a color wheel (DLP projector only) may be failing and this can also cause a shake.

Gordon Woodill 0 31 February 6, 2017

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There is no way to know why a projector is shaking without having it checked by a qualified technician, but possible causes are: a fan may be malfunctioning which can cause this, or possibly a color wheel (DLP projector only) may be failing and this can also cause a shake.

Gordon Woodill 1 48 February 6, 2017

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Eiki International, Inc.
22552 Avenida Empresa
Rancho Santa Margarita, CA
92688
US
Tel: 1 (800) 242-3454
Email:info@eiki.com

 

Gordon Woodill 3 29 March 6, 2015

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Lighting Technology

  • LED (Light-Emitting Diode) Projectors
    • Technology
      • LED projectors use separate red, green and blue (RGB) lights to create images.
    • Lifespan
      • They can last for 20,000 hours or longer, depending on the model.
    • Maintenance
      • They require almost zero maintenance costs.
    • Image Quality
      • LED projectors serve up more vibrant and saturated colors than traditional lamp projectors.
    • Advantages
      • They’re some of the smallest and lightest projectors on the market.
      • LED lights won’t harm the environment like mercury-containing bulbs.
      • They’re more affordable than laser projectors.
  • Laser Projectors
    • Technology
      • Laser projectors rely on separate red, green and blue lasers.
    • Lifespan
      • They can keep working for at least 30,000 hours.
    • Maintenance
      • With no need to replace lamps or filters, maintenance drops to nearly zero.
    • Image Quality
      • Laser gives you the absolute best image quality with deeper, richer, more lifelike colors.
    • Advantages
      • Laser projectors use very little electricity.
      • They offer the greatest durability, reliability, and longevity.
      • With great viewing range, you can place them nearly anywhere.
    • Disadvantages
      • They’re more expensive than other projectors.
      • They’re also likely to be bigger and heavier.
Gordon Woodill 2 58 February 26, 2018

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Yes.
The LC-X85 is compatible with the CAT5 extender kit.

Gordon Woodill 1 21 April 23, 2018

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Yes.

The EK-350U can be controlled by Crestron equipment via the LAN port. (Not Roomview)

Gordon Woodill 0 22 April 25, 2018

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A projector's display is limited by the panel size (number of pixels), if a projector's panel size is 1280 x 800 pixels and the source (ie. laptop) has a resolution greater than 1280 x 800 the difference is made up with black bars on the top, bottom, and sides

Gordon Woodill 0 21 March 6, 2018

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Restrike lamp fail 1 means that either the lamp is failing or the lamp ballast is failing, more often than not it is the lamp.

Gordon Woodill 1 19 February 6, 2017

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Maintenance and Care

When the projector detects an abnormal condition, it will be automatically shut down to protect the inside components of the projector.

In this case, the LAMP indicator light will come on and other indicators will begin to blink. To confirm whether or not there is a problem, unplug the AC power cord then, plug it in again and then turn the projector on once again to verify operation. If the projector cannot be turned on and the indicators are still lighting and blinking, unplug the AC power cord and contact your EIKI dealer.

When the filter replacement icon keeps appearing on the screen when turning on the projector and no action is taken to replace the filter, the projector will be automatically shut down.

When the temperature inside the projector reaches a certain level, the projector will be automatically shut down.

If the temperature warning light is blinking, check:

  1. that there is appropriate space for the projector to be ventilated? Check the installing condition to see if the air vents of the projector are not blocked.
  2. if the projector been installed near an Air-Conditioning/Heating Duct or Vent? Move the installation of the projector away from the duct or vent.
  3. If the filter is clean? Replace the filter with a new one if necessary.

The filter prevents dust from accumulating on the optical elements inside the projector. Should the filter become clogged with dust particles, it will reduce cooling fans’ effectiveness and may result in internal heat buildup and adversely affect the life of the projector.

 

Gordon Woodill 0 77 May 17, 2018

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Once you make changes to these menu items you should see a drop down menu on the right side of the screen and the second icon from the bottom is the Store icon, this is how you save the changes, see page 45 in owners manual.

Gordon Woodill 0 10 February 6, 2017

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Please contact an Authorized Eiki service center in your area for assistance.

You can view a list of Authorized Eiki service centers at https://www.eiki.com/authorized-service-centers/.

Gordon Woodill 0 8 March 8, 2018

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Imaging Technology

  • DLP (Digital Light Processing)
    • How Does It Work?
      • Small mirrors fixed on a chip called a Digital Micromirror Device (DMD) reflect light toward the screen while a color wheel creates sequential color.
    • Where Is It Used?
      • You’ll often find DLP projectors in movie theaters.
    • What Are Its Advantages?
      • Sharp image quality
      • High Contrast Ratios
      • Can handle fast motion
      • Great for 3D
      • Less maintenance than LCD
    • What Are Its Disadvantages?
      • Can’t render rich blacks
      • Poor viewing range requires careful placement
      • Can create a “rainbow” effect

 

  • LCD (Liquid Crystal Display)
    • How Does It Work?
      • Dichroic mirrors and red, green and blue liquid crystal panels are used to project an image onto the screen.
    • Where Is It Used?
      • Many Projectors and TVs use LCD technology.
    • What Are Its Advantages?
      • Better color saturation
      • Can render blacks very well
      • Less maintenance
      • Better viewing range
      • Affordable
    • What Are Its Disadvantages?
      • Noisy
      • Cannot accommodate LED or laser lights
      • LCD is brighter than DLP
      • Requires more maintenance, such as cleaning filters

 

Gordon Woodill 1 27 February 26, 2018

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Please contact an Authorized Eiki service center in your area for help.

You can view a list of Authorized Eiki service centers at https://www.eiki.com/authorized-service-centers/.

Gordon Woodill 0 54 March 8, 2018

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Please contact an Authorized Eiki service center in your area for help.

You can view a list of Authorized Eiki service centers at https://www.eiki.com/authorized-service-centers/.

Gordon Woodill 0 27 March 8, 2018

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Hours of Operation:

Mon - Fri: 7:30 am to 4 pm, PST
Weekends and Holidays: Closed

Gordon Woodill 3 22 March 6, 2015

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Divide the throw distance, from the front of the projector lens to the screen in inches, by the width of the projected image in inches.throwtowidth

Example:

Formula: Throw Distance / Image Width = Throw : Width Ratio

Throw Distance = 10' (120 inches)
Image Width = 8' (96 inches)
Throw:Width Ratio = 1.25 : 1 (10' ÷ 8')

Gordon Woodill 3 45 March 6, 2015

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You can use the Throw-to-Width ratio to determine the correct projector lens to select for your needs.

throwtowidth1. If your throw distance will never change, you can select a lens with a fixed Throw to Width Ratio.

Example:

Divide the throw distance, from the front of the projector lens to the screen in inches, by the width of the screen in inches.

Formula: Throw Distance / Screen Width = Throw : Width Ratio

Throw Distance = 10' (120 inches)
Screen Width = 8' (96 inches)
Throw:Width Ratio = 1.25 : 1

Therefore, you would look for a lens that has a throw-to-width ratio of 1.25:1, (10' ÷ 8'):1.

--------

2. If your screen width varies, select a lens that offers a Throw to Width range.

Example,

Minimum image width

Throw Distance = 10' (120 inches)
Minimum image width = 5' (60 inches)
Throw:Width Ratio = 2:1

Maximum image width

Throw Distance = 10' (120 inches)
Maximum image width = 6' 8" (80 inches)
Throw:Width Ratio = 1.5:1

Therefore, a projector with a lens that is 10' away from a screen and is capable of creating image sizes from 5' wide to 6' 8" wide, would have a throw-to-width ratio of 1.5-2 : 1, (10' ÷ 6' 8") to (10' ÷ 5'):1.

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3. If both your throw distance and image size vary, select a lens that offers a Throw to Width range that meets your criteria.

Example,

Throw Distance = 8' (96 inches)
Minimum image width = 5' (60 inches)
Throw:Width Ratio = 1.6:1

Throw Distance = 12' (144 inches)
Maximum image width = 8' (96 inches)
Throw:Width Ratio = 1.5:1

Therefore, if you criteria requires a throw distance from 8' to12' and an image size from 5' to 8', you would look for a lens that has a throw-to-width ratio from 1.5-1.6 : 1, (8' ÷ 5') to (12' ÷ 8'):1.

Gordon Woodill 1 27 March 6, 2015

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Current projectors have an item in the menu called "Information" which includes lamp hours.

If your projector is an older model, you can press and hold the Power ON/OFF button on the projector for approx. 20 seconds and the lamp hours will be displayed on the screen for a brief period of time.

Gordon Woodill 3 69 March 10, 2015

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Note:
It is recommended that you refer to the owner's manual that came with the projector for information and instructions related to your specific projector model.

Owner's manuals for EIKI projectors can be downloaded from the Eiki.com website by going to https://www.eiki.com/owners-manuals/ and searching for a projector model.

Here are a couple of examples on how to change image orientation for a projector.

Example 1

displayProject Mode

  1. This function is used to set the project mode.
    Press MENU button on the remote control to
    display screen menu. Press up-down-arrows button to
    select Display, then press OK button.
  2. Press up-down-arrows button to select Project Mode,
    press OK button.
  3. Press up-down-arrows button to select the item you want
    to set, press OK button.
    Front.............. Project to front screen when
    projector is front standing.
    Rear............... Project to rear screen when
    projector is front standing.
    Ceiling/Front.. Project to front screen when
    projector is in ceiling state.
    Ceiling/Rear... Project to rear screen when
    projector is in ceiling state.

Example 2

Operate the On-Screen Menu

  1. Press the MENU button on the projector or the
    remote control to display the On-Screen Menu.
  2. Use the Point left-right-arrows buttons to select a Menu icon. Use
    the Point left-right-arrows buttons to select an item in the selected
    menu.
  3. Press the SELECT button to show the item data. Use
    the Point left-right-arrows buttons to adjust the values.

To close the On-Screen Menu, press the MENU button
again.

✔Note:
• The selected item is not active until the SELECT button is pressed.

Menu Bar

computer-source-menu

7. Screen Menu

screen-menuUsed to adjust the size of the image. [Normal/True/Wide/
Full screen/Custom/Keystone/Ceiling/Rear/Reset/Digital
zoom +/–]

After selecting the Screen Menu icon (7), select the
Ceiling or Rear icon from the screen menu.

************

************

ceiling-rear-orientationceiling-icon
Ceiling

When this function is set to “On,” the picture is top/bottom and
left/right reversed. This function is used to project the image from a
ceiling-mounted projector.

rear-icon
Rear

When this function is set to “On,” the picture is left/right reversed.
This function is used to project the image from the rear of the
screen.

video-source-menu

6. Screen Menu

screen-menuUsed to adjust the size of the image. [Normal/Wide/
Custom/Keystone/Ceiling/Rear/Reset]

After selecting the Screen Menu icon (7), select the
Ceiling or Rear icon from the screen menu.

***********

***********

ceiling-rear-orientationceiling-icon
Ceiling

When this function is set to “On,” the picture is top/bottom and
left/right reversed. This function is used to project the image from a
ceiling-mounted projector.

rear-icon
Rear

When this function is set to “On,” the picture is left/right reversed.
This function is used to project the image from the rear of the
screen.

Gordon Woodill 1 35 March 20, 2015

1 people found this faq useful.
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